General FAQ

General FAQ

Where can I see FAQs for specific services?

For product-specific questions and answers visit the FAQ tab on each of our product's service page.

When was China BizCheck established?

China BizCheck was established in 2013 and are the leading provider of online English-language China verification reports.

Where are China BizCheck reports processed?

We have a dedicated office in GuangZhou, China for processing our verification reports and handling enquiries.

What are your office hours?

Our Shanghai office operates from 9 a.m. to 6 p.m. Monday to Friday, except on public holidays. Shanghai is in the China Time Zone which is UTC+8. Our report turnaround times are based on these office hours.

Who operates China BizCheck?

China BizCheck is operated by BizCheck Group Pty. Ltd., a company registered in GuangZhou, China.

How do you process refunds?

If you paid for your report(s) using PayPal or credit card (via Stripe) we will refund via those services. If you paid by bank transfer, you will be given credit for use on future purchases.

Are China BizCheck's verification services confidential?

Yes, we never contact the organization directly when conducting research for our verification reports.

Why trust China BizCheck for my verification needs?

Since 2013 we have helped thousands of clients from over 100 countries to verify companies in China. We have a very high satisfaction rate for our services, which is attested by our product reviews.

I can't find the answer to my question here, what should I do?

Just send an email to chinabizcheck@gmail.com and we will get back to you as soon as possible.